Gulnaz Healthcare (“we”, “our”, “us”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or use our services.

By accessing our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

  • Name
  • Mobile number
  • Email address
  • Billing and shipping address
  • Payment details (processed securely through third-party gateways)

b) Non-Personal Information

  • Browser type
  • Device information
  • IP address
  • Pages visited, time spent, and interaction data

c) Cookies & Tracking

We use cookies to improve user experience, analyze website traffic, and personalize content.

2. How We Use Your Information

We may use your information for the following purposes:

  • To process and deliver your orders
  • To provide customer support
  • To send order updates and service notifications
  • To improve website functionality and user experience
  • To personalize product recommendations
  • To send promotional emails (only if you opt-in)
  • To prevent fraud or misuse of our website

3. Sharing Your Information

We do not sell or rent your personal data to anyone.

We may share your information only with trusted third parties:

  • Delivery partners (for shipping your order)
  • Payment gateways (for secure transactions)
  • IT and marketing service providers (to improve our services)
  • Legal authorities, if required by law

All third parties are required to protect your data and use it only for authorized purposes.

4. Payment Security

We use secure, encrypted third-party payment gateways.
Your full payment details (such as card numbers) are not stored on our servers.

5. Data Protection & Storage

We take appropriate technical and organizational measures to safeguard your personal information against:

  • Unauthorized access
  • Data loss
  • Misuse or alteration

Your data is stored securely and only for as long as required to fulfill our services or comply with legal obligations.

6. Your Rights

You have the right to:

  • Access your personal data
  • Request corrections or updates
  • Request deletion of your information (unless legally required to keep it)
  • Opt-out of marketing communications
  • Withdraw consent at any time

To exercise these rights, contact us at:

📞 +91 92130 80716
✉ support@gulnazhealthcare.com

7. Cookies Policy

Our website uses cookies to:

  • Enhance browsing experience
  • Save your preferences
  • Analyze website traffic

You may disable cookies in your browser settings, but some website features may not work properly.

8. Third-Party Links

Our website may contain links to external websites.
We are not responsible for the privacy practices or content of those third-party sites.

9. Children’s Privacy

Our services are not intended for children under 13 years old.
We do not knowingly collect information from children.

10. Updates to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with the updated date.
Continued use of our website means you accept the changes.

11. Contact Us

If you have questions or concerns about this Privacy Policy, feel free to contact us:

📞 +91 92130 80716
✉ support@gulnazhealthcare.com